IRCTC Indian Railways
CAncelled ticket not refunded

I failed to travel in the train (details mentioned below) for which i had booked a ticket online using my credit card. This is the second time i am bringing this complaint to your notice. Last time this was their reply :

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. 2456532175 has been forwarded to CCM/South Eastern Railway on dt.19.01.09 Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 29.07.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,

Ved Prakash

tdrprocess@irctc.co.in

Ph: 011- 23345900

Please guide me now how to get back my money from them??

TDR Details

Transaction Details

PNR Number 2456532175 Booked On 9-1

Transaction ID 0086820760 Ticket Type eticket

Class 3A Internet Service Charge Rs 20.00

Date Of Journey 13/1 Ticket Charge Rs 1455.00

Bank ICICI Total Rs 1475.00

Train No 2440 Railway Zone SER

From Station NEW DELHI (NDLS) IRCTC Zone Group General

Manager-1/Eastern Zone (IRCTC) Kolkatta

To Station RANCHI (RNC) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Mohd Azhar Lone 22 Male B1 0062 Booked

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200901140357718

TDR Filing Date : 14-Jan

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

Company: IRCTC Indian Railways
Country: India

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