IRCTC Indian Railways
Ailway ticket

Dear Sir

I am an agent of itz cash card and my master card s.no. is YMGZ S00023620535. my itz id is

ALIKAL .

Sir on 14/aug/09 i had made a tatkal ticket at around 8 o clock in the morning which failed. the ticket did not show in booking history nor in failed transcation nor did the balance from my master card deduct... then at around 9:15 the ticket automatically showed up in my booking history and my payment got deducted from my master card.. this has been happening for the 2nd time. This tck. was of no use to me and simply a lose for at around 8:25 i hade already made this tck after waiting and checking all means. i really do not know whom to blame for this major lose.

these tickets where tatkal ticket so there it means almost a complete loss.

There area manager sales representative are of no use they really do not take interest in solving this promblems. they just try giving excuse and have no satisfactory answer nor thus the help desk on there website reply to any of our mail.

Sir i am not looking towards getting a refund of the mentioned amt., but i am asking u to improve ur software quality so that this frequent problem stops and we can work together more smothly.

Transcation detail:-

Amount:2868

Transcation id: PMGW00056872725

Order id: 0135864669

HUSAIN ALI

ANJUS GALLERY

(LOVE_HUS@YAHOO.COM)

9893406015

Company: IRCTC Indian Railways
Country: India

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