ITBC
Misguide & irritation

Myself CA. Chetan Prakash Agarwal from rajasthan. I was booked two

offers for two days holiday vouchers for hotel & travelling.

Chetan Prakash Agarwal 7700030190

Kavita agarwal 7700030205

i want go to manali between on 17 may from delhi upto 22 may

That time i was asked to your sales executive please send me your

terms & conditions by mail but he send me only four images including

reebok offer and dont sent me any terms & conditions.

As per your sales executive i dont need to pay any other Amount

regarding this offer after booking but as per your terms & conditions

displayed on your website i will pay Rs 800 for each order why i will

pay? I was booked this offer specially for May & june month in 2009

for manali & i was clearly ask to your executive and he accept it and

dont tell me any conditions that this offer is not valid for some

specific period. He also was not told me this voucher should me claim

within 60 days of invoice. For air ticket he dont clear me that ITBC

will pay only or only basic fare not any taxes. Your terms &

conditions shows i will pay other applicable taxes why when u did not

tell me at the time of booking. He tell me you can Booked your hotel &

flight by phone to us only before seven days from booking date. Now u

tell me what will i do and what do u have option...?

i am very very unsatisfied, confused & afraid about ITBC service & my

tour programmes.

I have already discussed 2 to 3 times on phone to ur executive but i

don t get satisfactory reply.

--

CA. Chetan Prakash Agarwal

919330241000

919903400077

Company: ITBC
Country: India

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