ITBC/Digital Camera
Free gifts not given

Against payment made by me on the 6th Oct, I received my Digital Camera on the 15th inst and since then I have been trying to claim the free gifts offered but to no purpose. This was against the order 110043421.

I had placed another order on the same day for a Mobile Phone, which was also paid the same day. ITBC refused receipt of payment till the 21st Oct and finally said there is no stock and refund the money after 3 to 4 weeks. It seems they rotate customers' money for their business.

The offer of free gifts is a deliberate fraud as the website is not accessible and no reply comes forth from the e-mail i.d. they have given. I am totally frustrated spending nearly 12/15 hrs. of call time (Total waste) and exchanging more than 20 e-mails.

If I were inDelhi I would have proceeded against them legally.

Company: ITBC/Digital Camera
Country: India

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