JET LITE ARBITRARY CANCELLATION
ARBITRARY CANCELLATION OF TICKET

Inspite of having a confirmed reservation on Flight S2 0622 on the sector Chennai - Mumbai on January 13th, 09 for my mother, Mrs. Saradha Mohan Das (Age 75 years: PNR: KMBAIO and self, I was shocked to discover that Jetlite has arbitrarily cancelled her ticket citing a wierd reason that the same was cancelled by me (her son, who was accompanying her and who reached the airport with her!!!).on Jan 12th. They were unable to give any verifiable proof regarding the details of the caller, any identification proof details to satisfy my urgent queries. Like a parrot they were only repeating gibberish that the ticket was cancelled and I would have to pay Rs. 1500/- extra so that my mother could fly with me!!! I had no option but to pay the extra charges for the ticket.

I have still not got over this shock and am stunned by the enormity of this deceit from the Jet Airways stable of which I am a frequent flyer (Frequent Flyer No. 121587130).

I demand an immediate explanation, refund with damages and a face to face meeting with the Sr. Officials of Jet Lite and Jet Airways. This could happen to anyone.

Company: JET LITE ARBITRARY CANCELLATION
Country: India

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