Jetlite
No travel certificate issued

Hello,

I and my husband (Passenger names - Arpita Saha Kalyan Palla) had traveled with Jet Lite on 1st June' Kolkata to Bangalore, PNR number is S2-HRTL8 and e-ticket receipt numbers are 7055742040675 and 7055742040676.

I wanted to avail the cost of this journey for my LTA, but I have lost the boarding passes. Hence, I need travel certificates from JetLite to confirm my travel.

I have called the customer care number multiple times and they suggested to visit the JetLite counter at any aiport. I visited the JetLite counters at Bangalore airport (twice) and Kolkata in lieu of the same and had been told that their e-mail id (info@jetlite.com) is the only way to collect the TC. However, my repeated mails to this id had been unanswered. Their seems to be no way I can get this small thing done! Travel Certificates issuance is a simple procedure with all other airlines, however the same had been impossible with the JetLite airlines.

It would be a great relief if this issue is addressed or any solution suggested.

Thanks,

Arpita

Company: Jetlite
Country: India

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