Jetlites
Cancellation of ticket without any prior information

Dear Sir,

I had booked a ticket from bhubaneswar to Kolkata of 08.03.2009 by Jet Airways Eve Flight through Yatra.com booking reference no. T6G8QA & your PNR No. NVXQFK.But due to change in programme we had requested for rescheduling the flight on 07.03.2009 through Jet Air Call Center reference no. G031335 & I had been told to pick the tickets from the counter by depositing Rs.750/= but when I went to collect the ticket I was told that ticket have been cancelled. Due to this I have got embarrassed before the guest. & this also causes loss to my business.

We have sent a email to jetlites regarding the above.

I am very shattered to see that these type of blunders are taking place in such a reputed airline. Appox 12 days have been passed & it is still not known to me that who is responsible for refund against cancellation of ticket & 100% damages charges (Rs. 2, 00, 000).kindly look into the matter.

Please treat it as most urgent & do the needful at your earliest.

(Ambuj Agarwal)

Company: Jetlites
Country: India

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