Jubilant Organosys
Unable to listen the problem and

I have requested and called Airtel customer service couple of times and talked to three executives

Savita - Jun 05 at 8:25 PM

Harjit - Jun 06 7:52 PM

Nitin - Jun 06 8:30 PM

On my first call, I requested for a change in plan to savita and she mentioned there is a corporate plan for 125 Rs. I wanted to swtich to that plan and she accepted the request.

To verify again when i called on June 6, the executives first did not listen to problems, moreover they mention that they can not do anything as the plan can only change next cycle. My cycle is from 6th to 5th and this was the reason i called on 5th to change the plan.

The executive in fact speak to me so badly and when i insisted to talk to the manager, he was not able to find any. Kept me on hold and then mentioned that he will arrange a call back in next 5 minutes, While writing this complaint at 8:43, I never received a call.

Is it possible for you to suggest me action that i can take?

thank you

Company: Jubilant Organosys
Country: India

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