Karbonn Mobiles
Karbonn K310 and Service Center Experience

Hi,

I have bought K310 from Saravana Stores, chennai on 09/10.With in few hrs, i found that the mic is not working. Then I requested the shop

to replace the mobile. They also gave me the new mobile. But that one also was having some issue with headset. So i gave that handset to the

UTL service center in choolaimedu, chennai on 10/10 itself.

After few days they found that the issue is with the motherboard and they will replace with new mother board and return on 19/10.

Today morning i visited the SC and they told that they didnt receive the motheboard yet and will get before evening. I called them again in the evening,

they replied like i have to go to purchased shop to the get the new handset. Its really unfair. Being an authorised SC, they should replace me the handset with the new one.

I have bought K330 couple of months back and its working fine till date. Actually i was impressed with karbonn and i suggested many of my friends and relatives to get Karbonn. Still now we (Friends/Relatives) have got more than 4 Karbonn mobiles.

Unfortunetly the current one K310 is causing many problem and i am not satisfied with the Service center.

Service Center Address:

KSC - M/s United Telelinks (Blr) Limited

Flat No. S-4, Old No-81, Ground Floor, Thiruvallurpuram, 1st street, Choolaimedu, Chennai 600094.

I need a replacement of the handset as i havent used that even a single day from the date of purchase. Please do the needful

The worst part of Karbonn now is customer care numbers and Email ids... Being a company, they dont have proper mail ids or Contact numbers to reach them.

None of the mail ids like support@karbonnmobiles.com or contact@karbonnmobiles.com is working. Their customer care number mentioned in the warranty card is not reachable or busy always

Note: If you are not concerned about this compliant, i am sure that i will not suggest karbonn anymore and will spread this information as much as possible as a dissatisfied customer.

Regards,

hariharan k

harihak@gmail.com

Company: Karbonn Mobiles
Country: India

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