KenStar Air coolers
Poor service

Kenstar advertises customer care number integrating their services. So far so good.

The problem starts after complaining.

It's been a week since I complained about my Air cooler and they didn't get it repaired. They sent one guy after 5 days, he took some money and vanished saying he will get a new pump, as the pump needs to be replaced.

Now this service guy is no where to be seen, always postpones to next day, and what a rude guy he is.. He wants us to put leave to office and stay at home till he comes to visit us..

I gave money to this guy by trusting that it's KenStar service and now I am repenting in hot summer with a cooler that doesn't work.

I wish I had approached anylocal repair person, somewhere around my house, instead of calling KenStar Customer care. The problem would have been resolved same day. What a pathetic service from KenStar.

Avoid Kenstar Coolers as they don't have proper service.

Company: KenStar Air coolers
Country: India

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