Kenstar
Noise Problem

Noise created by Kenstar Air Cooler

I had purchased a Kenstar air cooler from T.S. Super Market, Mehdipatnam, Hyderabad. On 03.5.2009. Model is Kenstar Vibrant.

I regret to inform you that I have used the cooler only for two days as there was an abnormal sound from the cooler after two days of purchase. I have immediately informed your customer care deptt.(tel.no.18004194040) and they have given me a complaint booking number and advised me that the technician will be calling me and after taking the appointment he will rectify the problem. The technician came to my residence checked the cooler and said the blower is damaged and the company does not give any gurantee for blower and it will be changed on cost of Rs. 400/-. I agreed for that and after these many days no one turned up. I am calling the technician and the manager of the technician daily but in vain.

I would request you to look at this matter urgently and do the needful to avoid any further delay. And to add one more thing Kenstar after sale support is very very very worse. I will advice others not to purchase any product of kenstar.

Regards,

Haseeb

Mob: 9885821060

Company: Kenstar
Country: India

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