Kingfisher
Cancellation of flights and poor service

My parents are senior citizens and have recently travelled Bangalore London. They are scheduled to travel back to Bangalore on the 23rd of September by a return flight London-Bangalore.

Kingfisher have conveniently decided to cancel their London Bangalore flights and are now only willing to route them via Mumbai. The wait period at Mumbai is about 6 hours.

If I had known that my parents would have to take connecting flights, I would have rather put them on Emirates. the reason we chose Kingfisher is because it was a direct flight.

The customer services are most unhelpful and I have decided to never travel Kingfisher again.

I am now seeking to complain to the AUC in the UK.

Company: Kingfisher
Country: India

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