Kmart
Handicapp persons

I like kmart. I like the good prices and sales. What I do not like is the one I go to rarely has the handicapp cart running. They only have two to begin with and right now one went out for repair and its been gone for a month. Today the other one was dead. I am handicappd and on oxygen. For me to walk from the parking lot to find out if there is a cart is exhausing. If you know that the carts are dead put a big sign in the window so the handicapped people can read it before ever getting out of the car. I can not drive and today I had to pay someone to take me and could not shop anyway. My person who brought me went in for my two most important items.

At the checkout, there was only one opened and there was probably 10 people in line. The other girl had just went for break. When the one that was open and the cashier was working, she put all items in bags, but did not bother to put the bags in peoples baskets. They had to do that for themselves. If you had had a cart and I had did my shopping I would not have been able to pick up the bags and put them in the basket.

Most of the time the help is nice and courteous. However there is one person who works at the front desk and she is mgmt and she is rude, rude, rude. I brought back a toaster that the handle had broke in the first week i had it. She would not take it back.

She said because I did not have the box it came in. Who keeps a box for a toaster. What toaster breaks in a week. I was quite upset that day.

Most of the time, I can get the items I need at Walmart cheaper, but I like where kmart is, close to me.

I have looked on the site for the survey, however I see no place to take the survey. The site is not people friendly.

Receipt # 0440510100800565425

This is not the only kmart this happens at.

Company: Kmart
Country: India

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