Kotak Mahindra Bank
Kotak not retunrning my money

On October 6 i tried to take out 1900 Rs from HDFC ATM in my delhi office. It said the "service is temporarily unavailable". After that when i tried to check the balance at kotak Atm it said Rs 1900 are already deducted.

Since then i have called the customer care for around 6-7 times and each time i was told to wait for 45 days which i did without any problem. It was last to last time when i called up customer care an agent named Manish told me that my money would be credited by 24-25 november.today its 27th november and the money is still not credited!!!

This time i called up Customer service again and an agent named Nihal told me that "Sir, it may be that u would not get the money because, usualy, it doesnt takes so much time to credit the money in these cases. So i am forwarding the query to the concerned department"

I have already waited for 50 days.my money is stil not credited. It is my hard earned money.what a pathetic bank is this.i m really frustrated with this bank. Can any 1 in this world help me???

Company: Kotak Mahindra Bank
Country: India

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