Kotak Mahindra Bank
Personal loan - Pathetic behaviou

I had a pathatic experience with the Kotak mahindra bank Bangalore branch. see the mail I sent to them explaing the injustice I am still waiting for the reply from them

Ramakrishna Valluri to somanna.kaliyanda@kotak.com10:33am On Wed, Nov 19 at 11:53 PM,

Ramakrishna Valluri wrote: Dear Mr. Somnna My loan Account details

Accont number: 508630

Name Ramakishn Valluri

My EMI started from March. And every month 10th an amount of 6896 is being deducted thru ECS from my HDFC bank account. Till November the only month when the payment is missed is OCT.In total 20 months EMI I already paid tt means 137915 already paid by me for the loan amount of 250000 (rounded). With this kind of history How could you come to a decision to submit the security check and deduct 1, 91, 238 from my HDFC acount with out any prior information.

This sudden withdrawl caused a big impact on my personal life. When I talked to you on 18th of this month (nov) you told that I missed APR EMI also. I would like to make your kind notice that in APR I missed the EMI on 10th so I paid the cash including the checque bounce charges on 19th APR.I have the reciept with me. SO ultimately with one EMI (OCT) missed and NOV you still continued with ECS EMI and suddenly on 14th november you submitted the security check. May I know the exact reason? If you say you have done this according to your polocy Can you provide those details to me. Let me check these with the RBI approved polocies.

Since the impact is huge to me I need the details ASAP and if I am not satisfied with tht I will approach it leagally.

NOTE: I was also promissed one EMI waiver and I will provide the proof for that

Company: Kotak Mahindra Bank
Country: India

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