Kotak Mahindra Bank
Rejection of Loan reshedulement

Respected Sir / Madam,

My name is MANAV M SHAH, i am from CHENNAI. I have obtained a personal loan from KOTAK MAHINDRA BANK functioning operatations in CEEBROS CENTER, EGMORE, CHENNAI. My loan A/C # CSG 1849711. It was disbursed on 22-01 with instrument no. 054918 for Amt: 344598.

During the year 2008 i suffered financial losses and had to close down my business. Right form the date from which i have obtained the loan till now i have never missed a single EMI of Rs. 14450/--. Though each of my EMI'S have returned from the bank, i have paid all the EMI's each month before their closing date (i.e) month end. Last month (i.e) April when your representative (Mr. Thyagu, cell no. 9940189685) from chennai branch contacted me for the payable amount, i said him all about my problems. He suggested me to go for a LOAN RESHEDULEMENT. As per his advice i went to respective branch on 29-04 and applied for LOAN RESHEDULEMENT, I gave a letter to (Ms. Mary, contact no. 45508547) and they said that the work will be done within 7-10 working days. Later on 10-04 i got a call form your bank person (Ms. Rakhi), stating that my LOAN is RESHEDULED has been ACCEPTED and the new EMI's will be as follows,

1; Rs. 5000/-- for 11 months { May to March }

2; Rs. 9000/-- for 11 months { April to feb }

3; Rs. 17500/-- for 11 months { March to Jan }.

Later, same month on 24-05, i got a call from the bank and was informed that my requested RESHEDULEMENT is cancled and i have to pay the old EMI amount only. I requested them over phone and also went to bank thrice with the request that how can i arrange such a big amount within such short time of 6 DAYS. Today again when i went to the CEEBROS CENTER branch to request for RESHEDULEMENT your REPRESENTATIVE MR. RAJESH HAS WARNED ME OF DIRE CONSEQUENCES IF I FAIL TO PAY THE EMI AMOUNT THEN AND THEIR, HE SAID "HE WONT LET ME GO OUT OF THE OFFICE UNTIL I CALL UP SOMEONE AND ARRANGE FOR THE MONEY" SUCH THINGS IN FRONT OF AROUND 20-25 PEOPLE, HE HAS GIVEN ME A HEAVEY MENTAL TORCHER, HE MADE ME FEEL LIKE AS ID I WAS A THIEF, ONLY AFTER REQUESTIUNG HIM MANY TIMES HE LET ME GO ON CONDITION THAT "HE WILLSEND THE PERSONS TONITE TO MY HOME AT 10.00PM TO COLLECT THE MONEY". I FEEL LIKE COMMITING SUCIDE.

Right now i am working in a import firm, my take home is 8000/-- PM. I am a married person, i have to takecare of my family too, So in this situation i am not able to pay 14450/- each month. I JUST REQUEST N BEG YOU TO RESHEDULE MY LOAN, IF U CANT THEN I HAVE TO TAKE SOME SERIOUS STEPS, BCOZZ EACH MONTH I CANT STAND SUCH A MENTAL TENSION & AGONEY. AND ALSO ASK YOUR EMPLOYEES {Specially Mr. Rajesh, his cell no. 0-9962576338} TO BEHAVE DECENTLY WITH THE CUSTOMERS.

{ i hav sent this mail to EVERY email id's on KOTAK MAHINDRA website, apart from that i even call up GREVEIANCE CELL n informed them about the problem, she said she will reply within 1hour, but still now i havent got a single reply. Above that, their representative still calls me n talks rubbish. If anyone on this forum can help me get out of this KOTAK MESS i will be very greatfull to u. }

Company: Kotak Mahindra Bank
Country: India

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