Kotak Mahindra Bank
CHARGES DEBITED TO SAVINGS A/C. - RETAIL BANKING

I WROTE THIS LETTER TO KOTAK BANK.&-

PLS. READ THIS LETTER AND DO THE NEEDFUL IN THIS MATTER.

THANKS & REGARDS,

P.I.PAREKH

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TO,

Kotak Mahindra Bank Ltd.

By Regd. A.D.

Dear Sir,

Re. : Savings Account No.: 081XXX00X006X, CRN NO. X9X50XX4

I am holding savings cum term deposit of Rs. 1, 00, 000/- (Rupees One Lakh only) under the above mentioned CRN

I opted for Kotak Bank thinking that it is a private bank and run by a very efficient Gujarati family but to my surprise it is most inefficient bank worst than even public sector bank.

The term of deposit is as follow. According to the term at the placement of deposit I was assured that your bank opened zero balance account and no AQB charges on it.

After the three month of accounts your bank debited the AQB charges for first quarter and then second. In this regard I personally went to bank and tell to bankers for reversal for the same but they are unable to do the same and give promises only but there is no result at all. After lots of exercise and follow up with bank it has been done.

Now again the same problem for other quarter is raised and debited AQB and other charges in my savings account even there is linked my term deposit with savings account. In this concern more than 12 months have passed nothing is done in this matter. Now if I don’t get any solution in this matter I will take necessary action by the way of law and also will give press note with all the evidence lying with me.

First of all your bank opened this account with single form for term deposit and savings and committed for zero balance facilities and after that bank debited the charges in savings account. I had complaint for that and your bank manager told me and suggested that you just close this savings account, and I have received letter from your bank that you have to maintain this account with minimum balance of Rs.10, 000/-

As a rule if you committed the customer and taking business from them and then you are not firm on your commitments means your bank is cheating the customer. This kind of act is literally harassed to customer. I need permanent solution in this matter immediately.

I am sorry to make this statement but as I don't receive any satisfactory reply from our Law garden, Ahmedabad branch. I would say that I will never advice any one to deal with your Ahmedabad Kotak Bank. Please treat this letter as notice to the bank.

Thanking you,

Yours truly,

P.I.PAREKH

Company: Kotak Mahindra Bank
Country: India

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