Kotak Mahindra Bank Credit Card
Repeated irritating call form bank applying for credit card and thereafter disregarding application

To whom it may cocern:

My name is Ravi Singh, working with Pharma MNC Company. I have salary account with kotak Mahindra bank as well as I am holding life insurance policy and demat account of the same bank.

I was getting repeated irritating call form bank applying for credit card, finally I have applied for credit card with all required documents applicable including my salary slips.

Before applying for the card I have double checked with the Kotak executive whether bank will offer credit card to me with my current salary package or not.

Kotak executive has assured me that within 21 day I will be getting my credit card at my preferred corresponding address with any hassles.

Now its more than 21 days and I have check the status on kotakcard.com and found that my card is still under process, further I have contacted consumer care executive of kotak and learnt that my credit card application # 0924302000187 has been disregarding by bank.

I tried to found out the reason for this; no response has been given to me saying that it is a bank internal policy not to disclose reason to applicants.

My only concern is that if bank is not confident providing credit card to applicant after reviewing all documents, should not give repeated irritating call to customers. As the hampering work of other peoples

I request you to kindly look into this matter and take corrective action against KOTAK MAHINDRA BANK.

Sincerely,

Ravi

Company: Kotak Mahindra Bank Credit Card
Country: India

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