KOTAK MAHINDRA CREDIT CARD
Non Receipt of Card

Miscellaneous

I had applied for Kotak mahindra Credit card. The bank had promptly processed all the formalilites and after repeated check up of address proof i was given a message on my mobile on 13th Jun'09 at 18:23 hrs that my card has been despatched by Express I.T. Courier vide document number AWB 8075603174 ON 12th Jun'09.

The Courier called me on 23th Jun'09 that they had missed me and if they can deliver it again.

I told them my convinient time but surprisingly they did not turn up again.

I got a message again in my cell phone on 27th Jun'09 with a phone number 1800226022 and 1800116022 for calling that numb er for resending the card, .

The telephone number provided was showing error when called.

Its quiet obvious now that this company is prompt in issuing card but very careless in sending it to the respective consumer.

Or else it would have despatched it through a responsible and renouned courier atleast

Please take take care in future or else people will talk ill about your credit card...

Thanks

Indrajit De

43, Phulbagan Road,

Konarak Apartment,

Kolkata- 700086

Mobile # 09830452837


Company: KOTAK MAHINDRA CREDIT CARD
Country: India
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