Kotak securities
Kotak securities - supper saver acount problem

SIR,

I HAVE OPENED A DEMATE ACCOUNT WITH KOTAK SECURITIES LONG BACK AND YEAR BACK GOT A CALL FROM KOTAK OFFICE AND TOLD ME ABOUT SUPER SAVER ACCOUNT/PRODUCT. AS THEY WILL TAKE RS.2500, IN WHICH RS.500 IS PRODUCT CHANGE CHARGES AND RS. - ADVANCE BROKERAGE WILL BE REVERSED AFTER SIX MONTHS & YOU WILL PAY ONLY 0.45% BROKERAGE FOR DELIVERY TRADE.

ALSO HE EXPLAINED ME THAT IF I GENERATE LESS THAN RS.2000 BROKERAGE THEN REVERSAL WILL BE EXTENT TO WHAT I HAVE GENERATED. FOR FRIST 6 MONTHS I HAD GENERATED MORE THAN 2000 SO THEY REVERSED AND CHARGED AGAIN RS.2000 AS ADVANCE BROKERAGE FOR NEXT 6MONTHS. 2ND TIME AS PER THEM I HAVE GENERATED RS.1454.22 BROKERAGE AND NOW THEY ARE NOT REVERSING THE SAME TELLING I HAVE TO EXEED RS.2000 ONLY THEN THEY WILL REVERSE THE AMOUNT.

I HAVE COMMUNICATED THROUGH EMAIL & PHONE BUT THEY ASK US TO GENERATE - BROKERAGE WITH IN 6 MONTH IF I NEED REVERSAL. NOW I HAVE RENEWED FOR NEXT 6 MONTHS AS WELL AND THEY SAY THEY CAN'T CANCELL AS ITS ALREADY RUNNING. I HAVE BEEN TRYING TO GET ANSWER FROM THEM FOR LAST 4-6 WEEKS.

PLS HELPT TO GET BROKERAGE REVERSAL AND ALSO CANCELL THE CURRENT SUPPER SAVER ACCOUNT.

MY CLIENT ID=S14U7

THANKING YOU IN ADVANCE

SRIVATHSA

Company: Kotak securities
Country: India

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