KSRTC Airavat
Poor quality

We did a return journey Bangalore - Ooty - Bangalore by KSRTC Volvo Airavat.

This is supposedly a premium bus service but needless to say, we had a terrible journey.

The seats are in bad condition. The head rests cloth is not changed as well. The rugs that are given smell and evidently prove that they have not been washed. This was obvious before we boarded our bus from Ooty to Bangalore - the previous set of passengers had just got off from the bus at Ooty after which we were asked to get in -- and we were expected to use the same blankets!!

Lastly, the driver refused to stop when one lady wanted to go the the toilet badly - and this was when the bus still had 4 hours to reach its destination.

Pathetic. How will we as a country improve and ease travel for our people and more so provide a better impression for foreign tourists???

Company: KSRTC Airavat
Country: India
State: Karnataka

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