KSRTC
Refund of failed transaction
- 05-31-2012
- 89
Dear Sir/Madam
On 20.03. I had made online reservation to Chennai with KSRTC Bus. But the transaction was failed and amount of Rs. 615 was deducted from my account. The Ref No for the transaction is OB5734257 .
After this several mail correspondence, reminder mails were done requesting to refund the amount. But till date this has not happened.
The mail correspondence details are as follows:
Sent on 30.05.2012
Still awaiting my MONEY
Regards
Amre
98455 34700
& On Sat, 19/5, onlinerefund ksrtc wrote:
From: onlinerefund ksrtc
Subject: Re: Fw: Re: Fw: Re: OB5734257
To: "amre m"
Date: Saturday, 19 May, 11:23 AM
Respected Sir/Madam,
We have received your mail and necessary action will be taken to refund the amount. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway.
Regards...
KSRTC
On Fri, May 18 at 4:09 PM, amre m wrote:
Will anybody please reply to my mail and let me know the status.
If I wouldn't receive any reply by today EOD, I will go to consumer court.
Itz already 2 months
Regards
Amre
98455 34700
& On Fri, 27/4, amre m wrote:
From: amre m
Subject: Fw: Re: Fw: Re: OB5734257
To: amare.gouda@shapoorji.com
Date: Friday, 27 April, 2:35 PM
Regards
Amre
98455 34700
& On Mon, 23/4, amre m wrote:
From: amre m
Subject: Re: Fw: Re: OB5734257
To: "onlinerefund ksrtc"
Date: Monday, 23 April, 5:40 PM
Sir/Madam
Awaiting my refund. Kindly respond.
Regards
Amre
98455 34700
& On Mon, 16/4, amre m wrote:
From: amre m
Subject: Fw: Re: OB5734257
To: "onlinerefund ksrtc"
Date: Monday, 16 April, 2:58 PM
Will somebody please respond.
Regards
Amre
98455 34700
& On Sat, 7/4, amre m wrote:
From: amre m
Subject: Re: OB5734257
To: "onlinerefund ksrtc"
Date: Saturday, 7 April, 11:21 AM
Dear Sir/Madam
Kindly confirm on the status of subject mentioned OB no.
It is more than 15 days, the amount is not yet credited into my account.
Regards
Amre
98455 34700
& On Sat, 24/3, onlinerefund ksrtc wrote:
From: onlinerefund ksrtc
Subject: Re: OB5734257
To: "amre m"
Date: Saturday, 24 March, 10:45 AM
Respected Sir/Madam,
We have received your mail and necessary action will be taken to refund the amount. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway.
Regards...
KSRTC
On Tue, Mar 20 at 10:56 AM, amre m wrote:
Dear Sir/Madam
Wrt to the subject mentioned OB no, request you to refund the amount of Rs.615 debited to my account for the failed transaction.
Regards
Amre
98455 34700
Company: KSRTC
Country: India
State: Karnataka
City: Bangalore