KSRTC
MONEY DEBITED FROM MY ACCOUNT WITHOUT GETTING ANY TICKET AND NO RESPONSE FROM KSRTC CUSTOMER CARE IF I CALLED

I MADE ON LINE TICKETING THROUGH ONLINE BANKING FOR BANGALORE-BELGAUM A/C SLEEPER TICKET, FOR 26TH DEC. RS/-651 HAS BEEN DEDUCTED FROM MY ACCOUNT AND I DINT GET THE TICKET. I TRIED SEVERAL TIME VIA PHONE TO CUSTOMER CARE BUT THEY ARE NOT LISTENING TO M PROBLEM WHAT EXACTLY HAPPENED AND INSTEAD OF THAT THEY ARE DISCONNECTING/NOT PICKING THE PHONE IN BETWEEN THE TALK. ONE MORE OPTION THEY TOLD ME THAT I WILL GET MONEY BACK AFTER 3 DAYS, BUT BEFORE TO GET MONEY I HAVE TO CANCELED THE TICKET RITE? EVEN THEY ARE NOT CANCELING THE TICKET AFTER SENDING 2-3 MAILS. ITS REALLY PAIN FOR THE PERSONS WHO WANTS TO TRAVEL IN EMERGENCY. I HAVE TO TRAVEL AT ANY COST TO BELGAUM TOMORROW. SO KINDLY LOOK IN TO IN AND DO THE NEED FULL. I AM ATTACHING THE COPY OF MAIL WHAT I HAVE SENT TO KSRTC CARE.

DEAR KSRTC,

I have tried to book one ticket to Belgaum from Bangalore. A/C Sleeper for 26th Dec.

Rs.651 has been debited from my account but i dint get the ticket.

So kindly refund the money or send me ticket so that i can travel on the same day.

Details regarding booked history is mentioned below.

Thank you.

Traveller name: KRISHNA MURTHY B N (CONTACT NO: 996416292 / 9886384114)

KSRTC OB Reference nos. OB1695496

USER NAME: nandish28

TRANS.DATE:25/12

REGARDS,

NANDISH.V

Company: KSRTC
Country: India

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