L9 model mobile of Motorola
Muting of mobile while on talking phone etc

I have purchased a L9 model mobile of Motorola at M/s. Vasavi Communications, Borabanda, Hyderabad on 14.01.2008. I have handed over the same to the authorities of Motorola service centre of M/s. REDINGTON (India) Limited, Spmajiguda, Hyderabad on 19.09.2008 for rectification of muting of mobile and speaker problem with work order No.01903. Even on elapse of two weeks, they have not yet repaired the same till date. They are going on telling like "It will be handed over tomorrow/day after tomorrow".

In view of the above, I am of the opinion that the purpose of having/purchasing of a mobile has been defeated.

Hence, I request your goodself to do the needful to rectify the above said problem.

I think it is not a good buisiness practice to keep the mobile such a longer duration in metropolitan cities just for the sake of rectification of minor problems while in waranty period itself.

Awaiting an early favourable reply.

Thanking you

Company: L9 model mobile of Motorola
Country: India

  <     >