Laptop
I got wost experience from HP service center Sakinaka MUmbai

I have register a case in your service center on 17 june details are mentioned below

Complain no -2601511627

Model No -V3239tu

p / N - ry24pa

Laptop Purchase date -22/6

Case registered date-17/6

When I registered the case I got quotation from your side against that I submitted invoice xerox copy personally at your service center Sakinaka

I have been assured from your people that I will be intimated once the parts reach

Till the date I did not receive any call from your side.

At last I called before two days

Now you people are saying that case is closed and I have to open new case which will be out of warranty and i will be charged for this

I felt like cheated by you

I faced following problem

1) No one is picking phone

2) Concern person is always not at his desk

3) No update from service center

4) Only interested in selling extended warranty not in service

I think your service center is made only for earning money not for giving service

I have to see consumer court if my case is not considered on priority

Regards,

Manish

Company: Laptop
Country: India

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