Laptop v6425tu -compaq presario
Non receipt of redemption offer OF USB TV TUNER CARD

I PURCHASED A LAPTOP COMPAQ PRESARIO V6425 DURING SEP.2007 AND I WAS ENTITLED FOR A REDEMPTION OFFER OF AN USB TV TUNER CARD. AS REQD. I SENT A DD FOR RS.600/- WITH ALL THE REQD.DOCUMENTS SUCH AS BILL, ORIGINAL CARDBOARD PIECE CONTAINING SL.NO.ETC. AFTER OBTAINING A NUMBER FROM HP REDEMPITON WHICH WAS NOTED ON THE BILL AND SENT IT TO HP REDEMPTION CELL, DELHI, ON 20-10. AS PER CONDITIONS -THE ITEM WILL BE DELIVERED AFTER 8 WEEKS. I WAITED FOR 8 WEEKS AND WHEN I ENQUIRED ABOUT IT, I WAS INFORMED TO GIVE THE COURIER NAME, REG.NO. ETC., WHICH I MAILED IT BY RETURN ON MAIL. I ALSO SENT ALL THE COPIES OF THE DOCUMENTS INCLUDING THE COPY OF THE DD. TODAY I GOT A REPLY STATING THAT THEY HAVE RECEIVED THE HARD COPY OF CLAIM FOR THE FREE GIFT OFFER AND ARE UNABLE TO PROCESS THE CLAIM DUE TO THE REASON THAT WRONG NAME WAS MENTIONED AS "SOLUTION INTEGRATED MARKREING SERVICER P.LTD.", which is not correct. The name on the DD was HP REDEMPITON CELL, DELHI, only. INSTEAD OF SENDING THE GIFT AFTER 8 WEEKS, DD WAS RETURNED TO ME WITH THE NOTING wrong name, that too after say 9 weeks. IF THERE WAS AN ERROR, THE SAME SHOULD HAVE BEEN INTIMATGED TO ME IMMEDIATELY RATHER WAITING FOR MORE THAN 8 WEEKS AND NOT SENDING THE GIFT AS PER THE CONDITONS. KINDLY ADVISE ON THE ISSUE AT THE EARLIEST.

Company: Laptop v6425tu -compaq presario
Country: India

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