Lenovo 3000 N100
Attery and ac adapter both are not working

Problem : 1. I had purchased the laptop on 24th August and few days back laptop battery suddenly stopped working. It does not charge when connected to the system with the AC adapter. The system used to function only with the AC adapter attached. The system was not function on battery alone.

2. Since yesterday the AC adapter also stopped working and machine doesn't start. I had got it checked from Service Center who told that both battery and AC adapter needs to be replaced.

Though I am aware that my machines is "out-of-warranty", I read an article (document ID MIGR-69671 dated 12-02) on lenovo website (link given below)

http://www-307.ibm.com/pc/support/site.wss/document.do? sitestyle=lenovo&lndocid=MIGR-69671

It says that such batteries are replaced free of cost till 18 months from purchase. Though Its just been 16 months since my purchase and I complete all the criterias for replacement, Lenovo says that THE PROGRAM ENDED in OCT.

I think this is unfair as they should continue the programme or put a battery recall. Kindly help.

Company: Lenovo 3000 N100
Country: India

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