Lenovo laptop
OS not booting in one month itself

Hi,

This is Ravi from Bangalore India. I got one 4152C8Q model on 4th Oct. It is not even a month since i purchased it. When I got my laptop C drive was showing space used up 70 GB. While I went inside the C drive and did Ctrl A and properties with hidden files shown as option it shows around 40 GB. So 40 GB of memory was not accountable. It is not definitely factory default partition also as that is separate 15 GB I can in disk Management. I went to store and that guy told me to take the backup of OS in 2 DVDs and then format it. I tried but it did not work. It asked me for 6 DVDs to make bakeup!! So definitely there was some option. I thought of doing factory restore but it also failed as i had resized my C drive as per the instruction of store people only before!! Now my system is not booting up in either normal mode or recovery Mode. I have taken extended warranty also for 2 years.

At the same time what is the meaning of giving 200 GB in 250 GB HDD as C drive when a person cannot resize it!!

They calim that they do not give OS warranty but the problem is from the beginning itself. I got a laptop with more memory used. I tried taking backup which did not work as instructed by store person. I tried taking factory default which also did not work beacuse i had re-sized it to have additional drive as instructed by store person.

Now they are asking me to pay 1500 Rs for the same. I am feeling cheated now. They provided me a bad OS and asking me to pay also for that!!

Company: Lenovo laptop
Country: India

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