Levis
Damage of product

Hi,

I had purchased a pair of jeans from Levis G.K.new Delhi.

Since levis offers the option to get the length altered at any of its stores I chose the option to get it altered from Sector 18 Levis store.

The jeans had to be altered to length 37 1/2 but when I got it from the store they had made it short=36.

On top of spoiling my jeans to a wrong length the staff was too inco-operative and misbehaved with me saying that this length can be worn.

In fact they started sayin that since it was not purchased from their store they are not responsible.

After a heated discussion they finally agreed to replace it.

Since it was a red loop jeans I insisted on getting a similar red loop jeans.

They had promised that they would call and inform me whenever one was available but I did not get any calls from the store.

I visted the store almost 10 times and could only get a jeans after almost 3-4 months.

The attitude of the sales people was too bad and I really hope such stores realise that they have caused inconvinience to the customer.

Company: Levis
Country: India

  <     >