LG - 190 liters / Fridge
Not done in time

Dear Sir

On 01.02.08 we purchased a LG 190 liters Moon light Silver colour fridge from Victor & co,

On fixing the fridge we found there was lot of noise, we atonce informed the customer care

And got a complaint no : 20604207 dated 06.02.08, later called Mr. Mohan and he informed me that in 10 days exchange will be done ...?

But since nothing happened till 25.02.08 we called Ms Jenci - Anna Nagar & she informed me that in 02 - 03 days we will receive from the vendour

On 02.03.08 we received a fridge from reddington Distributers - To our shock it was atotal different model and different colour

When called upon Mr Prabu of Reddington Distributers he was very rude & informed me that that model was not available - agreed to pay back the cash

Today we have purchased a Ken Star - 200 liters fridge with all SATISFACTION

Request you to look into this - & revert

As no Customers - No bussiness - Pls understand

Company: LG - 190 liters / Fridge
Country: India

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