Dear Sir
On 01.02.08 we purchased a LG 190 liters Moon light Silver colour fridge from Victor & co,
On fixing the fridge we found there was lot of noise, we atonce informed the customer care
And got a complaint no : 20604207 dated 06.02.08, later called Mr. Mohan and he informed me that in 10 days exchange will be done ...?
But since nothing happened till 25.02.08 we called Ms Jenci - Anna Nagar & she informed me that in 02 - 03 days we will receive from the vendour
On 02.03.08 we received a fridge from reddington Distributers - To our shock it was atotal different model and different colour
When called upon Mr Prabu of Reddington Distributers he was very rude & informed me that that model was not available - agreed to pay back the cash
Today we have purchased a Ken Star - 200 liters fridge with all SATISFACTION
Request you to look into this - & revert
As no Customers - No bussiness - Pls understand
0 comments