LG
22 inch fat (for Computer) 4:3 button not working

Respected Sir,

Subject: - complaint 22 inch fat (for Computer) 4:3 button not working.

My Self Sanjeev. I was bought 1 pcs. 22 inch Wide screen ftf (for computer) from your Authorized dealer location at jalandhar :-

Super Dot Computer

Show Room no. 1, 6 Cool Road

Opposite Bombay Palace, IDBI bank

Jalandhar.

0181-2226816, 5054621

Tin Number – 0377108569

Product Detail :-

Invoice number :- 1273

Dated :- 10/12

Model No. :- L224WS

Sr. No. : - 806TPXV02066

Purchase Amount: 11900 (Vat 4% 457.69 11442.23)

My purchase date is 10th December. But after just 18 hrs 4:3 wide screen button and function was stopped. It was very shock movement. I will manage if this problem occurred after 6 month or 1 year. When I try to contact with Super Dot Computer so his reply was “my aim was only sale... I m not responsible for any hardware and system problem “, than he gave me Service station number. after 8 hrs one engineer come home at 12th December and told me “this is Switch Panel Problem, so give me permission for open the FTF, I ill change Switch Panel Part ”. Sir, how can I permission for open the new LG FFT... which is just 48 hrs old and under 100% warranty. The Service Station Owner does not agree to replace it.

Today is 16th December... Still 4:3 button not working. Sir I want replace this unit not service /part change I ill pay full amount so why I repair it.

This is request you to release the order for exchange the defective product.

I am facing one more problem one dot (missing/blue color) is show on Right upper side.

Sir, I cannot want repair or any part change, I want just replace it. I am waiting your positive reply till 24st December. Other wise I will 100% appeal on CONSUMER COURT on special CASE.

Sir, I am regular customer of LG, if I pay full amount and purchase product (WITH HARD BILL) and product is defective so I have power to claim through CONSUMER COURT.

Thanks

Sanjeev

51/4 Doordarshan Enclave, Phase -1

Near Khurla Kingra, Wadala Chowk

Jalandhar. Punjab

((L) 01812685674, (M) 9815441016, (M) 9915068684)

Company: LG
Country: India

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