LG
LG Refrigerato

Dear Sir,

We have purchased a LG Refrigerator (Model No 258 VA4) from Khosla Electronics Pvt Ltd, 37/1 Diamond Harbour Road, Kolkata – 700034 on 3rd June. The fridge was delivered to our house on 4th June by the dealer, but we were not given the guarantee papers, the user manual and the pair of key set. The matter waqs brought to the notice of the dealer who assured to look into the matter and arraage to give the same within one or two days. But still after three weeks we have not been given the same.

We have also intimated the matter to your office two weeks ago and to which we have received an acknowledgement reply to look into the Case.

But it is a matter of regret that even after so many days, a big MNC LG have not cared to address the Customer’s Complaint and neither they have cared to enquire why the materials (the pair of Key Set, User’s Manual and the Guarentee Card) was not supplied with the Fridge itself – as a sign of fair trade practice.

Would the LG Management care to see and say on the matter even now.

Thanks

Company: LG
Country: India

  <     >