LG
No Response against complain number N9C52711996

Dear Sir,

I had purchase LG29 Inch Color Television 5 years back. in the month of May Sudden my television had stop working then i had logged a complain regarding this and my complain was logged under service number N9C52711996 with remarks no audio and video is working. After two days when i logged the complain one service engineer from LG came to home and took my TV to his service center. After one week when i did not get any response i approach to Local LG service center and i have been told that some part of my TV for burst and this need to replace but this is not available with us currently. again i had to wait till next two week then i approach again to the service center and still i got the same feedback that the part is still not available to us. then after few week on 17 June I wrote a official mail to LG office in the mail id is lgservice@lgindia.com. and explain the whole thing in to mail. I got a return mail from lgservice that "We have forwarded your product issue to the concerned branch office so that an immediate step can be taken in this regard. " but after waiting a week nothing has moved. Again i forwarded the same mail to lgservice on 25 June to know the status of my complain but till date i am not getting any kind of feedback or response from LG and i do not know what is the status of my Television and till how long it will take time to repair

Kindly Help me to get my television get repair. My details are as below

Name – Gyanesh Prasad

Address – 117/7, dev nagar, Bagan Area,

New Baradwari, Sakchi, Jamshedpur

Jharkhand – 831001.

Phone - 919430336700

Company: LG
Country: India

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