LG CCTV DV 356
Poor sevicing and low quality

This is further to my LG SERVICE REQUISITION NO. S9C4230 I like to inform that

1. Although you claim in your website saying service person will turn up within 24 hrs, and will recceive the call from technical department within 2 hrs, there was no call received from them and asusual no body turned up even after 24 hrs.

2. Moreover at 7 10 pm I got a call from your techinical dept, as I was busy another call, within 10 minute I received sms from 9739983456 saying "Dear customer, hence of no response over phone, we are canceling the complaint, for any further assistance call our helpline ..." Meantime I personally called up 5 times requesting for services.

I feel this kind of unethical commercial campaign (prompt response after sales service... no waiting" not only marketing gimic but also name abuser. We cant realy expect this kind of services from so called "no1 in India" brand LG.

Ref: TV was only 2 months old and stopped working, secondly while delived the tv remote was not working.

I found really unfortunate to see quality of such product.

Company: LG CCTV DV 356
Country: India

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