LG / Microwave oven
PCB FAULTY

SIR,

I HAD PURCHASED LG MICROWAVE OVEN FROM KINGS ELECTRONICS PVT. LTD. PANVEL, DIST - RAIGAD, 410 206 MAHARASHTRA

(INVOICE NO - KAP/2074/08-09 DTD. 18 OCT MODEL - MC-8048WR)

THE OVEN HAD DEVELOPED PROBLEM ON 28/07 AND TURNED OFF. I HAD LAUNCHED COMPLAINT ON THE LG CUSTOMER CARE TOLL FREE NO (COMPLAINT NO - W9C72901273). THE TECHNICIAN HAD VISITED THE SITE AND REPORTED THAT THE MAIN PCB IS FAULTY AND NEED TO BE REPLACED. AFTER THAT MY COMPLAINT HAS NOT BEEN ATTAINDED TILL DATE.

I HAVE BEEN IN TOUCH WITH THE OFFICIALS REGULARLY ON PHONE AND I WAS TOLD THAT THE I WILL BE GIVEN NEW REPLACEMENT OVEN. BUT NOTHING HAS PROCEEDED FURTHER I AM CALLING THE CONCERNED BUT THEY ARE NOT RESPONSING AND ARE GIVING NEXT DATES. I AM NOT INFORMED ABOUT THE STATUS OF THE COMPLAINT AND LINE OF ACTION TAKEN BY THE COMPANY.

FOLLOWING ARE THE DETAILS OF PERSONS WITH WHOM I AM IN TOUCH BUT ARE NOT RESPONDING,

1. Mr. VAIBHAV KUMAR - 09930362576

2. Mr. RAJESH SAWANT - 09224669009.

3. Mr. MAKARAND - 09224447185

IN THE MEEN TIME I AM LOOSING MY GUARANTEE PERIOD ALSO.PL. GUIDE ME IN THE MATTER. KINDLY ARRANGE TO THE NEEDFUL AT THE EARLIEST SO THAT I GET THE REPLACEMENT AT THE EARLIEST.

THANK YOU

Company: LG / Microwave oven
Country: India

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