LG MONITOR
Monitor not working from 2 months, no one is responding

LG CUSTOMER SERVICE IS WORST .FORGET ABOUT THE SERVISE, THE COMPANY EVEN NOT HAVING THE PROPER PERSONs TO INTERACT WITH CUSTOMERS . OUR MONITOR IS NOT WORKINH FROM 2 MONTHS BUT NO ONE DID BOTHER ABOUT IT

I am Amruta Dixit (Dist- Satara, State- Maharashtra, contact no. 9604853501) Our monitor is not working from 28th of Oct. We were calling Service Engineer of (LG) Satara, Mr Sandeep Khamkar from that date. He came on 24th of Nov, & took away the monitor saying that some part of it has been damaged & need to be replaced. He didn't give us any kind of response & whenever we use to call him he didn't bother to receive the call or even if received he use to give us any stupid reason. Afterwords he gave me contact No. of Santosh Dhuri to contact for having exact details, that person also gave us same treatment. In the last weak he returned us the monitor as it is without repairing & he said as soon as the part will come, I will fit into your minitor, it will not more than 2 days. But he didn't come . & now whenever I call him, he says you will get your monitor in good condition tomorrow, I have sent the part to your place, service engineer will come & will repair it. But service engineer is saying that no any kind of part has reached to me till now. I called to Customer Service Centre Delhi also. Evreryone says you will get service dont worry, for every time but we have not received any kind of response till now Sandeep Khamkar is saying "apko jo samzana hai samzlo" Now what to do. I have no option left than Consumer Court (Contact No .of Khamkar - 9823905912. Mr Dhuri - 9821733306)

Company: LG MONITOR
Country: India

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