o Raju Kumar

Raju Kuma
02-20-2008
196

Sir/Madam,

With due respect, I would like to draw your shining attention regarding some unnecessary slow down processing of LIC especially in Branch level. In this connection, I want to offer myself as an appropriate example before you that I am a Policy Holder Policy No. 512352924 from your Buxar (Bihar) Branch No. 502. Under this Policy I got bonus cheque No. 019602 dated 19.02.2007 for amounting Rs. 12, 500.00 from LIC Buxar by authorized LIC Agent in about Feb-07 and deposited the same with UCO Bank New Delhi dated 23.03.2007 in my SB Account No. 21831. which supposed to be credited in my account within month. But after the month when I tried to withdraw the amount than bank authority told the story that the bank sent the cheque for collection to Allahabad Bank, but unfortunately the cheque lost in transit by the courier. In this respect UCO Bank assured and gave me a letter dated 26.09.2007 in favour of Branch Manager LIC Buxar Branch to issue duplicate cheque in the favour of me (Raju Kumar). The same Bank request letter has been given to LIC Branch Buxar dated 15.11.2007 for issuance of duplicity cheque. But sorry to say that after passing more ten months neither received duplicate cheque nor any positive response regarding till yet. Although I have many time approached verbal and telephonic in concerned Branch Authority but nothing result came out except vacant assurance.

I surprised in view of casual approach of Branch level LIC employees and feel how will survive in near future in to much exploring competition in insurance sector. It is thoughtful matter not only for LIC top Management but also in lower level.

It is very clear that I am lower level employee of private sector so such amount is much valuable for me. At this situation after knocking every concerned door I am hopeless and feel lost of cheque lost my fortune. My intention is very clear neither I balm nor complain.

It is therefore, you are requested to please look into the matter and instructed concerned people to issue a duplicate cheque in favour of me.

Hoping a early dynamic positive response in this regards.

Regards,

Raju Kumar

Policy No. 512352924

Branch Code – 502

S/o Sri Prem Narayan Singh

Vill – Pipradh, P.O – Hethuwan

P.S – Rajpur, Distt. – Buxar

Bihar – 802 122

Mobile No. 09862008454

e-mail – raju031978@hotmail.com