LIC HOUSING FINANCE
Bad Service for existing custome

Hi,

I am existing customer of LICHFL. I am paying my housng loan EMI regularly from more than one year. During application process I have given them my current address for any further communication and they have promised that any change in interest rate will be communicated to me by postal mail but till now I have never received any communication from them about change in interest rate. To enquire about the current interest rate I called the branch office (Indra Nagar, Bangalore) several times but no one responds. I have even gone to the branch office to check for correctness of my correspondance address and verified that it is correct (I have done this work more than 5 months before) but have never received and communication on interest rate change. In this course of time LICFHL has increased/decreased interest rate 4 to 5 times. It is known fact that LICFHL does not disclose the current interest rate on its official website so it is very difficult for existing customer to know the applicable interest rate. In this regard I have sent email to the regional office as well as to branch office but I have never heard back from them. Can anyone provide me the ombudsperson details for LICHFL so that I can raise my concern.

Thanks and regards,

Patil

Company: LIC HOUSING FINANCE
Country: India

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