Life insurance
Policy is not cancellation

Dear Sir/ Madam,

I had taken a life Insurance policy from Reliance Life insurance by paying Rs. 15000 by an application No. :- A1475327 Dated 17/3 & then i took a Free look cancellation as i found that the policy applied doesn't suits my requirement & Agent had wrongly committed to me. (Agent name :- Heena Arora, Advisor Code :- 20471300, SM Code :- 036391). I had applied for cancellation of the policy No. 14080175 on Date 26/3 by giving a written application at Gurgaon office (Iffco). Then after i am writing a mail & doing so many calls at call centre (011-30338181)& spoke to so many people like Sumeet, Mohit (Supervisor level) etc. Al the time they are giving some excuses like Branch has not attached the copy & they are proceeding further. they are giving me ref. no. like 0000555060 & 0000714783 but they are not returning my money back. Today i have been told by Mohit that contact to Branch & then i have contacted Branch at Gurgaon but they have told me to contact at call centre & call centre people are saying that contact at Branch.

Pl. Guide me on the same.& help me clear the matter at the earliest.

Thanks in advance.

Warm Regards,

Anand Goswami

9772199199, 9879052523

Company: Life insurance
Country: India

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