5310 nokia handset
Poor service

Dear Sir,

I Iqbal Singh have a very serious complaint about the working of your staff members.

I have some problem in my handset (5310) & visited to your nokia care centre on 02/sep at 10:00am at bishan swarup colony, panipat.

After receiving the handset on 03/sep, i found that its body have some marks & lock were damaged due to which there was a gap & it was not shut properly, but the excuse given by the executive is that the locks were not available, when it will be available they provide without any charges.

Secondly, the keypad was hard in use, they said that when you regularly using it, it will be smooth.

But the main reason due to which i had write down this letter is that:

" The bill/sales invoice having no.476 given to me against my complaint closed has marked 02/aug instead of 03/sep.

I respond to them above given problems by mail as per their given customer care email address but they were rejected by the network

Please look into this matter and take necessary actions and provide me the right bill on the below given address.

Reference:-

job sheet no:- 160433527/090902/3

Looking for your full cooperation.

Thanks & Regards

Iqbal Singh

(System Coordinator)

Email:- iqbalsingh@victoratools.com

Victora Tool Engineers Pvt. Ltd.

Plot no. 46, sector-25

Ballabhgarh (Faridabad)

Mobile No:- 9968805522

Company: 5310 nokia handset
Country: India

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