Living Media India Ltd., India Today Book Club
Breach of Trust

Dear Sir

In December last year in response to an advertisement by Living Media India Ltd., and India Book Club, I purchased a set of Music CDs’ worth Rs. 2499.00. This included Rs 1999.00 for the CDs’ and Rs. 500.00 for processing the gift voucher. The deal included free 3 days holiday at the place of my choice. I bought the CDs’ vide invoice no. ORA080273346 dated 31st December against the order no. OGA080260792. On receipt of the CDs’ and after contacting ITBC I was given a unique code no. 97314505A080273346 and ITBC membership no. ITBC08813145 and I was told to download the free gift voucher from the internet and give the details to IndiaHotelReview.com who will arrange the hotel booking etc. The voucher was downloaded and e-mailed to IndiaHotelReview.com who then activated the same and asked me to send details like PAN No. photo and a draft for additional Rs. 800/- as processing fee. As requested by IndiaHotelReview.com all these details and a draft for Rs, 800/- were sent to them on 22nd January.

I was told to give at least 30 clear days for the first preferred booking date and to avail the holidays before 10th of April. I sent the request on 22nd January for 1st preferred date as 23rd March giving IndiaHotelReview.com clear two months to arrange the accommodation. When I did not hear from them for more than two months I telephoned them several times without any success and sent emails. I was finally advised only on 20th March that no accommodation in any hotel is available and that I can get the accommodation only after 10th July. I subsequently expressed my inability to avail it after 10th July since we are leaving for USA on the 6th June and would only be back in December. I requested IndiaHotelReview.com to refund the Rs. 800/- that I had sent to them. I have not received any reply from them so far.

I made several calls to ITBC also and every time I was promised that they will look into it and inform me soon but no one so far bothered to reply.

Firstly Living Media and ITBC made the process so cumbersome that an ordinary person, not having access to the computer and internet, cannot easily avail the holiday package offered by them. Secondly there has been no response from them and they have failed to arrange the promised holidays. This seems to be a way to make additional Rs. 1300/- and getting away with it. As per recent ad by ITBC the same CDs are now being offered for Rs. 799/- instead of Rs 1999/-

I shall request you to please get me the refund of Rs. 2499.00 plus Rs. 800.00 from Living Media for the breach of Promise. In addition I shall request you impose fine on them for hoodwinking public by giving a false promise.

Thanking You

Yours Faithfully

(A.K.Bhargava)

B 123, Vivek Vihar

Delhi - 110095

Ph. 22144462

Company: Living Media India Ltd., India Today Book Club
Country: India

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