Logicacmg
Vodafone Cheating and Bad Customer Service and Activating Caller Tune without approval from Phone Users

When I went in for new Vodafone connection 99860 50524 while canceling my other connection which was 600 mins tariff 98867 25283, the executive from Ascon Marketing promised me to give the same tariff 600 mins free in place of 450 mins, thus by giving Rs.60/- discount every month from the day my new connection 99860 50524 is activated.

After getting this I never got any discounts and when contacted the executive he suggest to hold 60/- and pay the rest of the money and there by outstanding money on every month has been pending.

I have logged calls with Vodafone several times and I have spoken all most all the executives and no one responds back, saying I will call you back in 10 minutes.

I have also logged call twice to send itemised to my email and yet to receive it and it is now more then three weeks i have received the bills on my email.

Can you please let me know to whom should I escalate this if this is not getting resolved.

Vodafone has activated caller tune by default and are charging RS.30/- per month with out prior approval from customer.

I feel i have been cheated by vodafone.

Company: Logicacmg
Country: India

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