LPG Cylinder
Late delivary

I am S.Senthilnathan with the residence address as

No.5, Srinivasa Nagar, Kelambakkam, Kancheepuram (DT). a consumer of Indane through M/s. Vijay GAs Agency with the office address as No.31/37, Ashtalakshmi garden, Besant nagar, Chennai - 600 090. My consumer No. 16514. The above agency

operating an extension counter at Kelambakkam.

In my experience in the past 3 years, there is no regular working hours for this office. there is no fixed phone number for this office. They frequently changing their mobile numbers. Booking of cylinder itself a tuff task due to this above problems.

This time the Kelambakkm office not found open, so the cylinder booked on 05.12.2008 through the Besant Nagar office, and they assured to deliver the cylinder in week time. Till now the cylinder was not delivered. When I am contacting the office, the person at the office instruct me to collect the cylinder from the office and refused for door delivery.

I don't know what i have to do. I wish to know what is the IOL guidlines regarding the door delivery. What kind instruction in this regard to the distributers.

So i kindly request the IOL to instruct the distributer to ensure the proper office setup with delivery facilities, so as to avoid the difficulties to the consumers.

Your early action in this regard is highly appriciated.

Regards

S.Senthilnathan

Company: LPG Cylinder
Country: India

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