MA
Vodafone Caller Tune - High Important

Vodafone had activated caller tune since last 3 months and without sending any alert i was charged Rs.90 for 3 months.

I spoke to the customer care executives and mentioned the problem, they told that i had activated and did not respond well (they responded in a rude way)..I was put on hold for ~30mins and they even cut my call when i called them again.

I remember their names: Asif and Sudhakar.

I finally decativated the caller tune after talking to some other customer care executive.

After 3-5 days of decativation, i received 3 SMS msg's from Vodafon again today that my caller tune has been activated and Rs. 30 has been deducted from my account.

I am unable to reach the customer care department using the number 111.

I want the caller tune to be decativated and get my money back. My phone number is 9886740015.

I really frustated and helpless as i have lost money again for no fault of mine.

Company: MA
Country: India

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