Mahindra2wheelers (previously kinetic)
Problem with my Kinetic balze (COMPLAINT)

I had purchased my kinetic blaze in November (reg no MH02 AW 7364). I had purchased this for the looks and the technology offer that it was giving.

I have been having a problem with the charging unit (rectifier) of my blaze. I had changed the same at a cost of approx rs 1500/- at a authorized service center in the 1st week of January. Due to mahindra’s takeover of kinetic company there were shortage of spares in the market and even at the authorized service center (sunil auto, goregaon, Mumbai), point to note here is it is not available at the local spares shops at all.

About a month back, again I started facing problem with the charging and after the technician checked at sunil auto once again the problem was again with the rectifier and I had to shell out another 1500/- rupees from my own pocket as the service center guys say that they cannot do anything much.

This problem with the rectifier seems to be a common problem as many of the guys who own a blaze seems to have faced this issue and even the local spare parts guys know this problem about the charging unit as they get lot of enquiries as it is a common problem but it is available with them.

Can you please look into this asap as I am sure again in near future I am going to face problem with this unit and will have to put more money for it, which I don’t think will be feasible again and again.

After using it for 2 years now I feel that I made a mistake by buying this bike and putting my hard earned money.

If it is my perception of the bike and the company I am sure it is of many. Least you could do at this moment is to look into the problem that I am facing and let me know if you could do anything to rectify this and change my perception. Let me know in case you want any details from my side.

Company: Mahindra2wheelers (previously kinetic)
Country: India

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