Mahindra First Choice
Pathetic service from Mahindra First Choice

Hi to whomsoever concerned,

I own a Hyundau Santro car and had visited Mahindra First Choice workshop for the regular service and checkup before monsoon last month assuming that it is a good renowned multibrand car workshop and will get a good service.

I just asked for the normal service which consists of Engine Oil Change, Air filter clean and Oil filter change. I have given an estimated of approx Rs 2500 and the car was delivered to me after complete one day (which is actually not required for a basic service). The moment I drove my car out of the workshop, there was a humming sound in engine, which was not their before giving my car for service and it was running absolutely fine and next day was Sunday, which was closure of workshop. I visited the workshop on Monday morning with the problem and they said that they have not done anything but it is not acceptable as car was absolutely running fine before that. So they said that this is sound from engine and it requires complete overhauling of engine for which they gave me a budgeted cost of Rs 60k. I did visited Hyundai authorised workshop named Asset Hyundai, where also they gave me same reasoning. Now my concern is that how come a car has some problem immediately after the regular service, where there should not have been any intervention with engine. Mahindra First Choice is a worst place I have ever been to regarding service. Better you go to any road side workshop and get your vehicle serviced there. These guys are robbers. Request you to please fix the problem.

Regards,

Amrit pal Singh

Company: Mahindra First Choice
Country: India

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