Make My Trip
Refund/Cancellation

Last Year, in October, I bought a return ticket from Miami to Mumbai, at $1222. They were paper tickets which were supposed to be sent to my Florida address. Since the paper tickets never came to my houe (they said it was sent by USPS, and they do not take customer's sign for verification), I asked for a cancellation. MakemyTrip said that if I cancelled and bought new tickets through them, they would ensure that my refund is obtained at the earliest, and without any deductions.

Today is 25th Dec, ie., 1 year and 2 months, and I still haven't got any refund from MakemyTrip. I have called them minimum 50 times, and everytime I am told that it would be refunded in just a few more days. I have $1222 locked up with them for 1 year 2 months, without any interest, and without even a confirmation of when the money will be refunded.

I intend to apply to Consumer Court for refund of $1222 extra because of the late refund and the money lost due to interest reimbursement for mental stress.. That time, $ was Rs.45, while $ is now Rs.39 only.

If any one has any better ideas, please let me know. I can be reached at 9820648110.

Company: Make My Trip
Country: India

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