Maruti car loan
Surya.narayana@ge.com

Hi,

I am extremely unhappy and left with hopeless customer service and I have been always forced to get back to you rather than resolving my concern at the very first level. I had paid my 58 installments. without any default but due to some RBI issue my 2 cheques dishonored. The same information I got from your team then I paid that installment through cash. I explained all information to Amin / Ashish Sharma (987137392/9811183885) & they committed that issue will be resolved and there is no charges for bounced chq.

I sorry to say that commitment was not fulfilled & one day I received a call from concerned team regarding my NOC certificate but executive asked for 2100 rs for my NOC certificate.

I can not chase your team all the time and explain the situation from starting point.

Please resolve my below mentioned complaints at earliest.

. Bounced /Interest Fee Should be waived off as committed by Amin/ Ashish.

. Please arrange proper coaching and monitoring to your advisors to check customer's previous disputes and shall deal with urgent response.

Name: Anil Sharma

A/c No: MDLM00032399

Contact Number 9873659839

Car number: DL3CAG0969

Loan Duration : 4 Aug To 04 July.

Cash Paymt receipt no: MDL 0032324, Date 14-08-06, Rs 6142.

Cash Paymt receipt no: MDL 0090103, Date 28-10-07, Rs 6142.

Kindly look into the matter and provide the concreate solution for the same.

Unhappy Customer

Anil

Company: Maruti car loan
Country: India

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