Maruti udyog ltd/BALENO
Eplacement of pully, crank lock etc

Dear Mr. Kumar,

I am prof. R. Gangaprasad (former member of consumer redressal forum, Kollam, Kerala). The pully & crank lock (full set) of my Baleno car (reg.no. KL 23-4675, chasis no. MA3EEJ9 IS 00133422, engine no. G 16 BBN 527534, purchased from Sitaraman& Co. Trissur, Kerala, on 18/01/07) has damaged due to manufacturing defect. The full set including shaft has to be replaced now as reported by your authorised dealer POPULAR VEHICLES & SERVICES, KOLLAM, KERALAM. I have been informed that repairs cannot be done free of cost. My car has just elapsed 2 years in this January since purchased and completed only 18629 km of distance. Our warranty has just been expired but still the car has not completed 20000 km. of running. I request u to get the parts (pully, crank lock & shaft ie. the full set) replaced free of cost.

I hope your good self may not view this case only as legal basis but on merit and justice. I have one maruti-800 for which no claim is placed either with maruti or with the insurer for the last 10 years of its purchase.

So I request you to be good enough to consider my request and issue necessary direction to your authorized dealer POPULAR VEHICLES & SERVICES, KOLLAM, KERALA to replace the full set of pully, etc. free of cost.

Awaiting your reply and thank you in anticipation

Yours faithfully

Prof. R. Gangaprasad

Thusharam, sasthamcotta .p.o

Kollam.keralam-690521

e-mail id getpremg@gmail.com

Company: Maruti udyog ltd/BALENO
Country: India

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